Hot tub on a patio behind a brick house in England

About us · Free matching service

About The Pool Cleaning: a free matching service, not a cleaning company

The Pool Cleaning helps homeowners, holiday-let owners and small businesses in Surrey, Kent, Essex and Hertfordshire find a local pool or hot tub technician without ringing round. You tell us what you need, and we pass your request to up to 2 vetted, insured technicians who cover your area. They contact you directly with a quote.

It’s free for you, there’s no obligation, and we’re not a pool cleaning company. The work is always done by independent local technicians.

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See how it works
Garden archway leading to an English brick cottage
Oval swimming pool on a paved patio

How it works

Up to 2 vetted, insured technicians

They contact you directly with a quote.

Homeowners, holiday lets and small businesses

Free for you, no obligation

Straight answer

What we are, and what we're not

If you searched for a pool cleaning company, here’s what you’ll find here, and what you won’t.

What we do

  • We match your request to local pool and hot tub technicians.
  • We send each request to no more than 2 technicians.
  • We check every technician before they join our network.
  • We answer your questions by email and follow up if you don't hear back.

What we don't do

  • We don't clean pools or hot tubs, or visit your home.
  • We don't employ technicians. They're independent businesses.
  • We don't set prices, take bookings or take payments for work.
  • We don't sell your details or add you to marketing lists.

Our story

Why we started The Pool Cleaning

Brick house with a lush English garden

Finding someone to look after a pool or hot tub can be harder than it should be. Pool and hot tub care is a specialist job, and most people find a technician through word of mouth. General trade directories cover hundreds of trades, and in some counties they list only a handful of pool specialists, or none at all.

The person behind The Pool Cleaning works in search engine optimisation. While researching how people in the UK look for pool and hot tub services, he kept seeing the same gap: owners searching for help, and good local technicians who were hard to find online.

The Pool Cleaning is a simple answer to that. It’s one place to ask, with a short list of local technicians rather than a long one, and honest information about how it works.

Owner and operator

The Pool Cleaning

  • SEO specialist
  • Based in Pakistan
  • Answers every message himself
Send us a message

Who runs it

Who runs this site

The Pool Cleaning is run by an SEO specialist based in Pakistan, who runs the website, recruits and checks the technicians in our network, and answers every message personally.

To be clear about what that means:

The person who runs this site is not a pool technician, and isn’t based in the UK.

The technicians who quote for your job are UK-based, independent and local to you.

Your contract for any work is always between you and the technician you choose.

You can reach us directly through our contact form, or by email at info@thepoolcleaning.co.uk.

Our entry bar

How we choose technicians

There’s no single licence for pool or hot tub cleaning in the UK, so we set our own entry bar. Before a technician gets any requests from us, we check:

Public liability insurance of at least £1 million.

An active Companies House record, or at least 5 genuine reviews on Google or Checkatrade.

Technician skimming a pool with a long-handled net

Checked before they join

Insurance plus business record or reviews

What vetting means

Vetting means a technician met that bar when they joined. We also ask for the new certificate when their insurance renews. It doesn’t mean we supervise their work, and we don’t carry out DBS or criminal record checks. If we receive complaints about a technician, we can remove them from our network. Before you book, ask to see their insurance and get a written quote.

Read the full details in how it works.

No hidden catch

Homeowners never pay us. Asking for quotes is free, and every quote is no-obligation.

Who we help

Who we help

We help owners of both pools and hot tubs, for one-off jobs or regular visits.

Traditional English brick house with a rose garden

01

Homeowners

Regular pool cleaning, maintenance, spring opening and winter closing, green pool recovery, and hot tub cleaning for your own home.

Hot tub in a garden at dusk

02

Holiday-let owners

Hot tub servicing and water changes between guests, plus pool care for lets with a pool, so your property is ready for each arrival.

Small spa pool in a planted courtyard

03

Small businesses

B&Bs, glamping sites, gyms and other small sites with a pool or hot tub that need a reliable local technician.

Our promise

Our commitments

Read our privacy policy.

Clean swimming pool in a garden with a lawn

01

Your request goes to no more than 2 technicians.

02

We only share your details after you’ve ticked the consent box, and we never sell them.

03

We keep your request for 12 months, then delete it.

04

We won’t publish reviews or ratings that aren’t real. You won’t see any here until real customers have left them.

05

You can always reach a real person by email.

Coverage

Where we work

We’re building our network county by county, starting with Surrey, Kent, Essex and Hertfordshire, with more areas soon. If you’re outside those counties, send a request anyway, and we’ll tell you if we can’t match you.

  • Surrey
  • Kent
  • Essex
  • Hertfordshire

FAQs

Questions about us

?

Send us a message
Email us

Is The Pool Cleaning a real company?

Yes, it’s a real service, run online from Pakistan. It is not a registered UK company. If you have any questions about who we are, send us a message through our contact form or email info@thepoolcleaning.co.uk, and you’ll get a personal reply from The Pool Cleaning.

Are you a pool cleaning company?

No. We don’t clean pools or hot tubs, and we don’t employ anyone who does. We’re a free matching service that connects you with independent local technicians, who quote and work for you directly.

Why is the owner based in Pakistan?

The website is run online, so it can be managed from anywhere. The part that matters for your pool happens locally: every technician in our network is UK-based and covers your area.

Do you have reviews?

Not yet. We’re a new service, and we won’t publish reviews or ratings that aren’t real. Once real customers leave feedback, we’ll share it honestly.

How do I contact you or raise a complaint?

Send us a message through our contact form, choosing “Complaint” if you’re making one, or email us at info@thepoolcleaning.co.uk. Every message is read and answered personally by The Pool Cleaning. If your complaint is about a technician’s work, raise it with them first, then tell us so we can look into it.

For technicians

Are you a pool or hot tub technician?

We’re looking for insured technicians in Surrey, Kent, Essex and Hertfordshire to receive quote requests from local homeowners.

Join our network

Questions? Send us a message or email info@thepoolcleaning.co.uk

Get in touch

Get in touch, or get free quotes

Questions about us or how we work? Send us a message through our contact form, or email us at info@thepoolcleaning.co.uk. Ready to find a technician? Tell us about your pool or hot tub, and up to 2 local technicians will contact you with a quote.

Get free quotes
See how it works

Free quotes from vetted local pool and hot tub pros. We’re a free matching service, not a pool company: we connect you with independent local technicians.

Get free quotes

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© 2026 The Pool Cleaning. All rights reserved.

Technicians are independent businesses. Prices are set by the technician you choose.